Guest support, 24 hours a day
Orlando Best Place supports its guests directly on WhatsApp, phone and email, 24 hours a day, in English, Portuguese and Spanish, before, during and after every stay in our vacation homes across Orlando, Kissimmee and Davenport.
WhatsApp +1 (407) 719-1493 US phone +1 (407) 719-1493 Brazil phone +55 (19) 99833-0206 Email info@orlandobestplace.com
How support works
Before you book
Ask about the home, the resort, dates and the total price directly with our team, on WhatsApp or phone. Here you talk to people before you pay, not after.
During your stay
Keyless smart-lock check-in, 24-hour support and a local maintenance team working to hotel standards to solve anything about the home.
After your stay
Post-checkout follow-up, help with forgotten items and the same direct channel open for your next trip.
Frequently asked questions
- How do I contact Orlando Best Place before booking?
- On WhatsApp at +1 (407) 719-1493, by phone at +1 (407) 719-1493 (US) or +55 (19) 99833-0206 (Brazil), or by email at info@orlandobestplace.com. We answer before you book, for any question about the home, the resort or your dates.
- Is guest support really available 24 hours?
- Yes. The dedicated Orlando Best Place team provides guest support 24 hours a day, every day, in English, Portuguese and Spanish.
- What happens if something breaks in the home during my stay?
- Message support on WhatsApp and our local maintenance team, working to hotel standards, fixes it as quickly as possible. Issues with the home cost the guest nothing.
- How does check-in work?
- Keyless check-in with a smart lock. You receive the code and instructions before arrival and walk straight into the home, with no line and no key pickup.
- What languages does support speak?
- English, Portuguese and Spanish, on every channel.
- Who is responsible for the home I rent?
- Orlando Best Place LLC itself, a Florida registered company managing the homes since 2023, from cleaning to maintenance. You book directly with the team that takes care of the property, not with a middleman.
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